Confidentiality Isn't a Feature — It's a Foundation

When you invite someone into your life or your home for support, you’re outsourcing tasks and extending trust.

At Simply Golden Solutions, confidentiality isn’t a side note or a checkbox in personal assistant support. It’s a core tenant of how I work and how I serve my clients.

What you share with me, what I handle for you, and what I see in the course of supporting you or your household stays between us — unless you have explicitly given permission for it to be shared.

Trust Is Earned in the Details

Many of the services I provide involve moments and information that are deeply personal:

• Coordinating injury and surgical transportation and post-procedure logistics

• Picking up prescriptions and managing pharmacy communications

• Running errands that reflect your routines, preferences, and needs

• Supporting day-in, day-out household affairs that reveal how your life actually runs

• Being in your home when you may not be present

These are not transactional tasks, they’re part of trusted, ongoing support. They are touchpoints requiring discretion, professionalism, and respect.

Your Business Is Your Business

Whether I’m supporting a busy professional, an older adult aging in place, or a family juggling competing responsibilities, the same standard applies:

• I do not share details about your schedule without your permission

• I do not discuss your household, health, or personal circumstances without your permission

• I do not reference your name, situation, and needs with others without your permission

Even in situations where coordination with third parties is required (medical offices, service providers, or vendors) communication is limited strictly to what is necessary to complete the task and only with your consent.

Why Confidentiality Matters More Than Ever

It is not uncommon for me to support clients while they may be feeling vulnerable. They have peace of mind from knowing:

• They don’t have to explain themselves

• They don’t have to manage appearances

• They don’t have to worry about personal details traveling beyond their control

Support should reduce stress — not create new concerns.

Professional Support, Handled With Care

Hiring a personal assistant or household support professional is an investment in ease, clarity, and calm. That investment only works when it’s built on trust.

When you work with Simply Golden Solutions, you can be confident that:

• Your information is treated with care

• Your privacy is respected without exception

• Your trust is never taken lightly

Supporting you well means honoring your time, your confidence, your dignity, and your privacy.

If you’re looking for support that’s professional, discreet, and grounded in trust in Central Iowa, I’d be glad to connect. Set up time on my calendar to talk about your needs and how I may be able to assist.

Minimize chaos. Maximize joy.